Nathan James is looking for a China Country Manager to manage our Quality and R&D in order to provide customers with the best possible product experience in support of our mission.
People-first company, design-first home.
We are a design-first, home furnishing company focusing on the habits of urban dwellers and first time home buyers. We pride ourselves on the best in class customer happiness, providing the highest possible quality products that are affordable for the majority and assembly that isn't dreadful.
As a people-first company, we understood from day one the importance of being fully distributed. We encourage everyone to work in whichever manner that helps them perform their best.
ABOUT THE ROLE
Please note, You will only be considered for this role if you reside in China and fluently speak/write Chinese and English.
Our global team manages production from start to finish. You will be an essential piece of the daily operations as you identify opportunities to create efficiencies for your team. Participating in strategy development and implementing them as needed. You will have the opportunity to build and lead a talented production team that includes Quality and Research & Development.
You will work collaboratively with the Product Development team to ensure the best-in-class product experience; by verifying the quality, construction, pricing and assembly times are meeting Nathan James standards. While working in tandem with our Production Scheduler Lead, you will collaborate on vendors performance to ensure that capacity, quality, productivity, and delivery are at the highest level of effectiveness.
Once up to speed, our Country Managers will split their time working on high-impact projects to create production efficiencies and activities that enhance the product experience. They will also cross-train staff members, hire new talent, and onboard new team members, support performance reviews, and work schedule management.
The remainder of your time will be troubleshooting day-to-day concerns, coaching the team, leading our quality control team. Provide insight on product improvement plans, review, and provide improvements on all inspections, keep up to date with new product innovations, review, audit, and improve supplier corrective action reports. With the engineering background, our CM’s also participate in auditing our quality control mechanisms, review negative product interactions, and identify the need for improvements. The CM’s will oversee the entire product development phase and ensure all products meet or exceed our standards. The CM’s will troubleshoot and communicate technical callouts during the sample development stage related to; construction and overall quality performance to approve our sample inspection reports.
We have a rhythm to our work and a very low turnover rate — we have yet to have a single team member opt out. Your voice matters to us. We make change from fresh perspectives and appreciate new viewpoints, so you should feel comfortable speaking up about your values and goals.
We’re ready for the ongoing work that goes into building an inclusive, supportive place for you to do the best work of your career. Our values, workplace and our benefits are designed to support a sustainable, healthy relationship with your work. Our operating values provide the framework we use in building a healthy, resilient organization.
You can expect a mindful onboarding process with ramp-up and time to learn. You can expect a team that listens, and to be heard. You can expect to give and provide direct feedback. You can expect to work with good people. You can expect to be counted on. You can expect to do your best work and build a career here.
We’re looking for someone who has extensive experience in contract manufacturing for home furnishing. You’re a big proponent of automated manufacturing.You are curious about how things are being managed, and your fresh eyes will be an asset in implementing new systems. You have an engineering background, a team leader with the skills to rally the troops. You are well rounded in vendor relationships, source new materials, surface up innovations in manufacturing and have a deep understanding of quality control.
- You have 6+ years of experience leading and managing a team of QC and R&D.
- You have an engineering background.
- You have good communication skills. Verbal and written competency in Chinese & English. Excellent interpersonal and customer relations skills.
- You are a leader in QC, QA, and Compliance
- You are familiar with promotional items
- You have experience reporting and collaborating with a western office and manager
This is a remote role, since we are a remote company! You’re free to work where you work best, anywhere in the world: home office, coworking space, or coffee shops. That hinges on effective writing, self-discipline, and comfort with open communication.
BENEFITS & PERKS
Our benefits are all aimed at supporting a life well lived both at work and away from work.
We’re all about reasonable working hours, sharing, ample vacation time, wellness, education, comfort, and giving back. We offer competitive salaries, for a similar role in the country you will be working from.
HOW TO APPLY
Please submit an application here that speaks directly to this position. There are no right answers or cookie-cutter expectations. A cover letter is not required, but those that clearly demonstrate how Nathan James would be a great fit for you and how you would be a great fit for us, will be given full attention and are highly appreciated.
If your application is selected, You’ll hear from us about advancement to a video screen and then on to a work sample, where you’ll get a chance to see the types of challenges you would be solving in this role. Our interviews are all remote by Whereby video chat (no software needed), with your future colleagues, on your schedule.
We appreciate your consideration into having Nathan James be part of your career. Our open conversation starts with this post. We look forward to hearing from you. Check us out on LinkedIn here!