Head of People Operations


 Nathan James is looking for a Head of People Operations to help build, lead the people operations division and ensure our company’s culture is unshakable as we 4x our business over the next three years as a remote organization.


Design-first furniture, People-first company.

We are a design-first, home furnishing company focusing on the habits of urban dwellers and first time home buyers. We pride ourselves on the best in class customer happiness, providing the highest possible quality products that are affordable for the majority and assembly that isn’t dreadful.

 

ABOUT THE ROLE:

Head of people operations reports directly to the CEO and is responsible for building and executing the strategies that help solidify our core culture as the company grows. This includes providing recruiting, interviewing, and assisting in on-boarding services to all managers looking to fill vacant positions while maintaining compliance in every applicable country.

Additionally, overseeing the successful execution of the performance review process, working with management on compensation proposals, managing the company’s perks and benefit plans.

Above all, this role is a leadership coach, utilizing our operating principles and values as a base framework to support each team member in becoming more effective in their position, and helping them grow towards their personal goals and develop in their role. Head of people operations will lead and grow the people operations division, developing efficient internal/external mechanisms to simplify and modernize operations.

 

ABOUT US:

We have a rhythm to our work and a very low turnover rate — we have yet to have a single team member opt-out. Your voice matters to us. We make change from fresh perspectives and appreciate new viewpoints, so you should feel comfortable speaking up about your values and goals.

 

We’re ready for the ongoing work that goes into building an inclusive, supportive place for you to do the best work of your career. Our values, workplace and our benefits are designed to support a sustainable, healthy relationship with your work. Our operating values provide the framework we use in building a healthy, resilient organization.

 

You can expect a mindful onboarding process with ramp-up and time to learn. You can expect a team that listens, and to be heard. You can expect to give and provide direct feedback. You can expect to work with good people. You can expect to be counted on. You can expect to do your best work and build a career here.

 

ABOUT YOU: 

We are looking for an empathetic, highly self-aware and intellectually curious candidate who loves everything about culture and coaching. You will have to build trust, so having high integrity, being a good communicator and an even better listener is critical. We are looking for someone who isn’t afraid to address difficult topics and deliver radical candor when necessary. You possess deep knowledge of organizational behavior, are extremely organized and understand how to prioritize at a high level.

 

You have a minimum of six years of experience in a senior HR or related position, with a successful track record building or improving a company’s culture and hiring great talent. Since Nathan James is a remote company, at least two years of experience working remotely is required. Although a degree is not required, a bachelor's degree or higher in psychology is a benefit. 

 

You have a strong interest in overall business operations and are a big-picture thinker who is comfortable and effective working both at the strategic and tactical levels. Work experience outside of human resources is also a bonus but not a requirement.

 

BENEFITS & PERKS:

We offer competitive salaries and we measure this as your pay is in the 80th percentile (at a minimum) for similar roles in the Country or State from where you will be working. 

Our benefits are all aimed at supporting a life well lived, both at work and away from work.

We’re all about reasonable working hours, sharing, ample vacation time, wellness, education, comfort, and giving back. See our benefits and perks here

HOW TO APPLY: 

Please submit an application here that speaks directly to this position here

There are no right answers or cookie-cutter expectations. A cover letter is not required, but those that clearly demonstrate how Nathan James would be a great fit for you and how you would be a great fit for us will be given full attention and are highly appreciated. 

We’re accepting applications until 04/06/2020 00:00:00 UTC. 

Next: We expect to take a few days to review all applications. 

You’ll hear from us by 4/8/2020 about advancement to an introductory call. review. Then on to an interview. Our interviews are one hour to 1.5 hours all remote by Whereby video chat (no software needed), with your future colleagues, on your schedule.  

We aim to make an offer by 5/1/2020 at the latest with a start date in mid May.

We appreciate your consideration in having Nathan James be part of your career. Our open conversation starts with this post. We look forward to hearing from you.