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How Long Will It Take for My Order to be Delivered?
January 22 2025 2:06amThese delivery estimates begin from the order date, excluding preordered items. Preordered items will ship according to the estimated timeline provided on...How Do I Know if an Item Is Available for Preorder?
November 4 2024 10:50pmItems available for preorder have their estimated shipping date listed in three places: On the product page at the time of purchase Below the item in your...How long is your return window?
July 9 2024 12:25amWe understand that when you bring a piece of furniture home, it sometimes doesn't fit with your decor just right. This is why we offer a 100-day return wind...What happens if my preorder is delayed?
July 24 2024 3:26pmWe strive to meet the estimated shipping dates, but sometimes delays can occur due to unforeseen circumstances. We will notify you of any significant delays and...My Tracking Shows Label Created, but No Updates.
December 11 2024 1:50pmYou may not see any updates on the tracking number for 24-72 business hours. This is normal and you'll begin to see updates once the label is scanned by Fed...Missing an Item from Your Order? Here's What to Do
July 3 2024 10:31pmWe apologize for any inconvenience caused by a missing item from your order. If you ordered multiple items, they may be delivered in separate shipments. However...Price Match Promise
July 8 2024 3:02pmPrice Match Promise You may be able to request a price match if your item meets the following: 1. The same as our vendor's product. The product you wi...Will I receive updates on my preordered item?
July 24 2024 3:23pmYes, you'll receive email updates if the estimated ship date for your preordered item changes. You will also be notified via email when your preordered item...Do you offer financing or installments?
November 21 2024 9:24pmYes, to view financing options, choose Shop Pay as your payment method at checkout. Shop Pay Installments allows you to split your purchase into regular payment...