QA Analyst


Nathan James is looking for an experienced QA Analyst who will quickly become a key member of our Technology team and help ensure the software quality of our brand new, API-driven, web-based ERP system that's tailored to meet the needs of our rapidly growing eCommerce business. We are looking for someone who isn't scared to get their hands dirty, will roll up their sleeves and be a significant contributor to ensuring our Software Division delivers an ERP system that exceeds the quality expectations of its users - your colleagues.

People-first company, design-first home.

We are a design-first, home furnishing company focusing on the habits of urban dwellers and first time home buyers. We pride ourselves on the best in class customer happiness, providing the highest possible quality products that are affordable for the majority and assembly that isn’t dreadful.

As a people-first company, we understood from day one the importance of being fully distributed. We encourage everyone to work in whichever manner that helps them perform their best.



The role would be part of a growing Technology Function that includes a Business Intelligence and Software Development Division consisting of a lead architect, four engineers, and a product manager.

As our first full-time QA Analyst, your primary areas of responsibility will be to develop and document testing frameworks for how this role will function broadly. You will also be responsible for generating test cases designed around user stories; building the data sets required for testing project deliverables; executing the testing plans; identifying bugs and reporting recreate-steps to engineering while contributing to the development of user documentation. 

Additional areas of responsibility include QA testing of various API integrations that automate data flows and reporting systems built by our BI engineers in support of day to day business operations and decision making support systems for the various Divisions within Nathan James. 

You will use best judgement to manage the priority of defects in the backlog and will assist the engineers with the execution of automated test cases enabling rapid development and supporting our automated build and deployment pipeline that’s hosted in Amazon’s AWS environments.



We have a rhythm to our work and a very low turnover rate — we have yet to have a single team member opt-out. Your voice matters to us. We make change from fresh perspectives and appreciate new viewpoints, so you should feel comfortable speaking up about your values and goals.

 Nathan James is an eCommerce home furnishing company (processing over 25,000 orders per month and growing) and we believe data is the heart of our company and purpose-built software, coupled with advanced algorithms is the fuel that will power the growth of our core business by 4x over the next three years. We pride ourselves in solving complex business problems by developing simple solutions that automate tasks, trigger recommendations, and aid in decision making through the delivery of user-managed data visualizations.  

The current tech stack used by our Technology Function includes:

  • PHP
  • Laravel
  • MySQL
  • Nginx
  • AWS
  • Terraform
  • Gitlab
  • Slack
  • Airtable
  • Nuclino
  • Insomnia
  • Jira
  • Google Cloud

 We’re ready for the ongoing work that goes into building an inclusive, supportive place for you to do the best work of your career. Our values, workplace and our benefits are designed to support a sustainable, healthy relationship with your work. Our operating values provide the framework we use in building a healthy, resilient organization.

 You can expect a mindful onboarding process with ramp-up and time to learn. You can expect a team that listens, and to be heard. You can expect to give and provide direct feedback. You can expect to work with good people. You can expect to be counted on. You can expect to do your best work and build a career here.


We are looking for an intellectually curious, well rounded, and experienced QA analyst with strong analytical skills. You love complex challenges, you’re driven by problem-solving and delivering solutions with the utmost quality and you abhor defects. 

 You have worked in agile development and can easily prioritize your work according to effort and impact. You can work autonomously, with focus, and are extremely clear in communicating issues back to stakeholders so the best possible business decisions can be made. You don’t require constant hand-holding, but you’re not afraid to speak up when requirements aren’t clear or they require additional context and details. 

 You are passionate about technology and love testing, you are driven, and enjoy working in small team environments. You thrive on taking ownership of your areas of responsibility. You are energetic, and intentional about fostering a positive work environment. 

 You must have 3+ years of QA experience testing enterprise applications at scale. You have used MySQL and REST APIs for troubleshooting and validations. You have a solid understanding of various testing techniques and have used tools like Postman. You understand the product and accounting flows of a company as it relates to inventory management, sales, purchasing, forecasting, accounting and reporting.

This is a remote role since we are a remote/fully distributed company! You’re free to work where you work best, anywhere in the world: home office, coworking space, or coffee shops. You should be comfortable working remotely, that hinges on effective writing, self-discipline, and comfort with open communication.


Our benefits are all aimed at supporting a life well lived, both at work and away from work.

We’re all about reasonable working hours, sharing, ample vacation time, wellness, education, comfort, and giving back. See our benefits and perks here


Please submit an application here

that speaks directly to this position.

There are no right answers or cookie-cutter expectations. A cover letter is not required, but those that clearly demonstrate how Nathan James would be a great fit for you and how you would be a great fit for us will be given full attention and are highly appreciated.

We’re accepting applications until 06/16/2020 00:00:00 UTC. 

Next: We expect to take a few days to review all applications. 

You’ll hear from us by 6/24/2020 about advancement to an introductory call. If we both find the fit to right, then we would proceed to a work sample, then on to an interview. Our interviews are one hour to 1.5 hours all remote by Whereby video chat (no software needed), with your future colleagues, on your schedule.  

We aim to make an offer by 8/06/2020 at the latest with a start date in late August. 

We appreciate your consideration in having Nathan James be part of your career. Our open conversation starts with this post. We look forward to hearing from you.